FAQ

Q: How often are there new drops?

New drops happen every 1 or 2 months.

Q: How can I get a refund?

We offer full refunds on all products prior to shipping or if items are damaged.

Q: How long does it take for my order to ship?

We ship all purchases within 7 days unless otherwise noted on the product page (e.g. pre-orders). Our products ship through USPS and UPS. Generally, you can expect your items within 2-3 Days. However, there may be situations of lost goods, resulting in long delays. There are also unknowns for international customers regarding shipping and customs. If you do not receive your product within 2 weeks, please contact us.

Q: When will I receive my pre-order?

Pre-Orders can take up to 6 weeks to ship as all orders are made to order! If you have any other questions, feel free to contact us through email at support@pradauchiha.com or through IG DM @pradauchiha